13. Why aren’t you answering my emails?

There are circumstances where certain public email providers like Yahoo and AOL and even sometimes Hotmail (Live) (Outlook) and Google are doing maintenance on their servers. In the case of this happening, customers sometimes do not receive all our automated and order confirmation emails.
We have a few recommendations that can help avoid these situations:
Please check your spam folders and also add out email address to your address book: [email protected] and [email protected].
We ensure that all questions and inquiries can also be dealt with over the phone so that we can give the best possible service.

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